J.D. Power Gives T-Mobile USA Highest Customer Service Award
Filed Under (Blackberry News) by Ronen Halevy on 30-07-2010
T-Mobile once again took the award for the highest wireless customer service from J.D. Power and Associates. They just received the highest ranking in their 2010 Wireless Customer Care Performance Study –Volume 2. J.D. Power regularly gives these awards and T-Mobile tends to win them most of the time. They just received the retail customer service award back in March.
I have to say that in my personal experience T-Mobile does have amazing customer service. When I have to call them for friends they are way more knowledgeable than the AT&T reps I have to deal with.
What do you think of T-Mobile’s customer service?
If you liked this article, you might find these interesting:
- T-Mobile Once Again Wins JD Power Wireless Retail Customer Satisfaction Award
- J.D. Power 2009 Wireless Customer Care Study – T-Mobile Gets Top Billing
- Bypass Annoying Customer Service Phone Trees
- Editorial: Ideal Customer Service
- BlackBerry #1 In Customer Satisfaction By J.D. Power and Associates
Posted by Ronen Halevy for ©BerryReview, July 30, 2010, 4:01 pm. | J.D. Power Gives T-Mobile USA Highest Customer Service Award | 2 comments |
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